Question 1

What makes Better Brokers Realty Group different from other real estate agencies?

Accepted Answer

We provide white-glove service at every price point - something unheard of in the industry. While other brokerages reserve premium services for luxury listings, we offer FREE professional photography, video tours, drone footage, and staging consultation for ALL our clients. Our three generations of real estate expertise, combined with cutting-edge technology and a perfect track record (never lost a deposit in 25+ years), makes us the trusted choice for over 500 families in Northern California.

Question 2

Who are the key people at Better Brokers Realty Group?

Accepted Answer

Darla Lyons leads our team as a second-generation broker with over 25 years of experience and $100+ million in production. She is a Lifetime Masters Club member and former owner of Superior Interior Staging. Jake Lyons, our third-generation broker, brings modern marketing expertise and technology innovation to every transaction.

Question 3

What is your track record and client satisfaction rate?

Accepted Answer

Our numbers speak for themselves: 500+ homes sold, $250+ million in total sales, 98% client referral rate, and most remarkably - we have never lost a client deposit or faced litigation in 25+ years. We are Lifetime Masters Club members and 5-Star Professional Award winners.

Question 4

What marketing services do you provide for home sellers?

Accepted Answer

Every home we list receives our complete white-glove marketing package at NO additional cost: Professional HDR photography, cinematic video tours, aerial drone photography, 3D virtual tours, professional staging consultation, custom property website, targeted social media campaigns, and premium placement on MLS, Zillow, Realtor.com, and 100+ sites.

Question 5

How quickly can you sell my home?

Accepted Answer

Our average days on market is significantly below the regional average. Many of our properly priced and staged homes sell within the first week, with some receiving multiple offers within 48 hours. Our record includes homes that went from listing to closed escrow in under 4 weeks.

Question 6

Do you really provide free staging for all listings?

Accepted Answer

YES! Every client receives a professional staging consultation at no cost. As former owners of Superior Interior Staging, we know that staged homes sell for 6-25% more and 85% sell within two weeks.

Question 7

How do you help first-time home buyers?

Accepted Answer

First-time buyers receive our complete First-Time Buyer Success Program which includes: Pre-purchase consultation, connection with trusted lenders, access to first-time buyer programs and down payment assistance, personalized home search, negotiation strategies, and complete explanation of all contracts and documents.

Question 8

How do you help buyers win in multiple offer situations?

Accepted Answer

Our strategic offer positioning goes beyond just offering more money. We craft winning offers through direct communication with listing agents, strategic escalation clauses, flexible closing dates, clean professional offer packages, and creative terms that make your offer stand out.

Question 9

What areas of Northern California do you serve?

Accepted Answer

We are Northern California experts covering Sacramento, Placer, El Dorado, Yolo, and surrounding counties. Our primary markets include Granite Bay, Roseville, Rocklin, Lincoln, Folsom, El Dorado Hills, Fair Oaks, Carmichael, and East Sacramento.

Question 10

What are your commission rates?

Accepted Answer

Our commission structure is competitive and transparent, typically ranging from 5-6% total (split between listing and buyer agents). What sets us apart is the VALUE you receive: while others charge the same commission, we include $5,000-10,000 worth of premium marketing services at no additional cost.

Question 11

Are there any hidden fees or costs?

Accepted Answer

Absolutely not. We believe in complete transparency. Our commission covers everything we do to market and sell your home. The only additional costs are standard selling expenses: title insurance, escrow fees, county transfer taxes, and any repairs negotiated with the buyer.

Question 12

How do buyer agent commissions work?

Accepted Answer

When representing buyers, our commission is typically paid by the seller through the listing agreement, meaning our buyer clients pay nothing for our services. We provide full representation including unlimited property showings, market analysis, offer preparation and negotiation, and transaction management.

Question 13

What is your typical timeline for selling a home?

Accepted Answer

Our proven selling timeline is typically 30-45 days: Week 1 for consultation and staging, Week 2 for photography and marketing materials, Week 3 for launch and showings, Week 4 for offers and negotiations, Weeks 5-6 for inspections and appraisal, and Weeks 7-8 for closing.

Question 14

What is the home buying process from start to finish?

Accepted Answer

Our streamlined buying process typically takes 30-45 days: Pre-approval with a lender, home search and property tours, making an offer and negotiating terms, escrow opens and inspections, appraisal and loan processing, and final walkthrough and closing.

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